IncidentStudio by IDLH Technology
IncidentStudio Support

Need help with your account, credits, billing, or a generated scene?

Send support requests to support@incidentstudio.ai.

Helpful Details to Include

  • account email
  • organization/department name
  • project name
  • what happened
  • screenshot if useful

Billing Support

For payment method and billing details, use Manage Billing from your Account page.

For failed generation or credit concerns, include the project name and approximate time.

Policies

Refund and Credit PolicyPrivacy PolicyTerms of Service